SCENTIRA is a premier online direct-to-consumer (D2C) fragrance marketplace in India. At SCENTIRA, we are dedicated to revolutionizing how you experience and purchase fragrances online. we believe that exploring the world of perfumes should be a journey that's as accessible as it is luxurious. That's why we're proud to offer an innovative approach to fragrance discovery and enjoyment through our convenient, travel-friendly sizing options.

We partner directly with brand owners and authorized distributors to ensure that every fragrance we sell is 100% authentic. Our commitment to authenticity is at the core of our values, ensuring you receive genuine products every time you shop with us.

SCENTIRA offers five distinct sizing options to cater to your fragrance needs and preferences:

1. 5ml Premium Atomizer: Selected fragrances are available in our exclusive premium cases for a luxurious scent experience.
2. 10ml Premium Atomizer: A larger option for our premium case selections, allowing for extended enjoyment of your chosen fragrance.
3. 5ml Refill: Designed for customers who already own our premium case, offering a convenient way to explore new scents. Please note, that this refill is not compatible with the 10ml case.
4. 10ml Refill: A larger option for our existing case owners, perfect for those looking to switch up their fragrance. This refill is specifically for the 10ml case and is not compatible with the 5ml case.
5. Retail Size Bottle: For those who have found their signature scent, we offer full retail-size bottles for a lasting fragrance journey.

Each option is crafted with care to ensure the highest quality fragrance experience. Choose the one that best suits your lifestyle and fragrance journey with SCENTIRA.

At SCENTIRA, every fragrance is specially rebottled to cater to individual preferences, ensuring authenticity and quality. Due to the personalized nature of each order, we do not offer returns. However, we provide replacements for products that arrive damaged. Should you receive a damaged product, please email us photographs at support@scentira.in for assistance with your replacement. Please visit our "Returns & Exchanges" page for detailed information on how to process a return.

At SCENTIRA, we aim to streamline your shopping experience by offering a singular, efficient shipping option. Once you place an order, we diligently work to ensure it is dispatched within 24 hours. Delivery typically takes 3-5 business days, although this may vary slightly depending on your location within India. Rest assured, we partner with leading couriers to ensure your fragrances are delivered promptly and safely to your doorstep.

You can place an order by navigating through our collection of fragrances, selecting your desired product, and adding it to your cart. Once you've made your selection, proceed to checkout, fill in the required shipping information, and complete your payment.

Yes, once your order is shipped, you will receive a tracking number via email.

We're dedicated to ensuring you receive the highest quality fragrances tailored to your preferences. Due to the custom nature of each order, we're unable to offer exchanges. We carefully rebottle each fragrance specifically for you, which means we cannot restock them once they've been dispatched. We appreciate your understanding and are here to assist you in finding your perfect scent within our collection.

Our customer service team is available to assist you. You can contact us through email at support@scentira.com, or by phone at +916280078966. Our team is available from 9 AM to 8 PM IST, Monday through Saturday.